PATS flies like an eagle for United States Postal Service (USPS)
MSQPC's Process Activated Training System (PATS) is being implemented nationwide
throughout the United States Postal Service (USPS) within its Data Collection Division of
International Finance.
PATS is a training system that directs and transfers employees' best practices and
intellectual capital throughout an organization's workforce. The USPS Data Collection
Division is using PATS to transfer best data collection practices throughout 87 districts
among 1000 employees nationwide.
MSQPC has conducted over 35 PATS workshops in the Data Collection Division in
Washington, D.C., since January, 1998. Two USPS PATS pilot programs were conducted at both
the Pittsburgh, PA. and the Des Moines, IA, plant locations. Results of these pilot
studies showed dramatic improvement in process cycle time and reduced accidents on the
job.
Walter Pancik, USPS Headquarters Program manager for PATS in Washington, D.C. states:
| "One of the common training themes within
the United States Post Office is On-The-Job Training (OJT). What is unique about the PATS
Process is that Many organizations want to formalize OJT, but do not have a system
in place to follow. The PATS Process helps our organization develop a formal OJT system
that can be used to shorten process cycle-time and simultaneously reduce learning
cycle-time against critical work processes. PATS formalizes On-The-Job training (OJT),
transfers key process knowledge through the workforce, and provides just-in-time
learning/knowledge for our employees." |
PATS formalizes
On-The-Job training (OJT), transfers key process knowledge through the work- force, and
provides just-in-time learning/ knowledge for our employees." |
PATS was created by MSQPC's Executive Director, Dr. Donald C. Fisher. If you
would like more information about the PATS system and how it can impact employee
development and bottom-line, please contact MSQPC staff at
dfisher@memphischamber.com
901-543-3530 (phone)
901-543-3510 (fax)
